What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Address Thank you! Oops! Related Contents Extended Care: A Patchwork of Possibilities What is your plan for health care during retirement? The Value of Insuring Against Life’s Risks Building wealth requires protection from the forces of wealth destruction. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.